Maps for Sage CRM – System Requirements
Before installing Maps for Sage CRM, check that your environment meets the requirements below.
Sage CRM Versions
Maps for Sage CRM supports the latest annual version of Sage CRM and the two preceding annual versions, including their R releases.
Older Sage CRM versions may also be compatible, but compatibility cannot be guaranteed. If Maps for Sage CRM does not work with an older version, the subscription payment will be refunded. Charges for professional services already provided, including installation, configuration or troubleshooting assistance, are not refundable.
Windows Server and SQL Server
Maps for Sage CRM supports the Windows Server and SQL Server versions supported by your compatible Sage CRM version.
Check the requirements for your particular Sage CRM release before installing. The additional hosting requirements below must also be met.
Installation Location
Maps for Sage CRM must be installed on the same server as Sage CRM.
The CRM database can remain on a separate SQL Server, provided the CRM server can connect to it and the mapping application has the required database access.
Administrator Access
The person installing the product needs:
Windows administrator access to the CRM server.
Sage CRM administrator access to install the CRM component and configure the product.
Access to configure the application’s connection to the CRM database.
Permission to make the required IIS and server configuration changes.
Google Maps Account
You need a Google Cloud project with:
Billing enabled.
The Google Maps APIs required by the application enabled.
A browser API key for displaying maps.
A server API key for converting addresses into map locations
Google Maps Platform usage charges are separate from the Maps for Sage CRM subscription and paid directly by you to Google
The Google Maps Setup guide explains how to configure the project, API keys and restrictions.
Network Access
Users’ browsers must be able to access the Google Maps services needed to display maps.
The CRM server must be able to access Google’s geocoding service. Firewalls, proxies and other network controls must allow these connections.
Web browser
Users need a modern web browser supported by their Sage CRM version, with JavaScript enabled. No separate desktop application is required.
Licence
A valid Maps for Sage CRM subscription licence is required. Have your licence key available when completing the initial configuration.